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Shipping

All Abel jewelry is handmade to order and shipped from New York City. Please allow 1-3 weeks for shipment; if you need an item rushed, email sales@abelobjects.com and I will do my best to accomodate your request. Shipping rates are calculated at checkout based on package weight and location. Abel is not responsible for packages that are lost or damaged during transit. Orders shipped with Priority mail are insured up to $100 for domestic orders and $200 for international orders. If you would like to add additional insurance to your order, please email sales@abelobjects.com to inquire. All import fees, customs duties, and applicable taxes are the responsibility of international customers.

Returns

Each Abel piece is made to order—please consider this before making your purchase. If you are unhappy with your order you may exchange it for store credit within 7 days of receiving your item. To initiate an exchange, email sales@abelobjects.com for our return address and specific instructions with RETURN as the subject line. Customers are responsible for shipping returns, which should include the original, undamaged packaging. Please package and ship your return securely; Abel is not responsible for return merchandise lost or damaged in transit. Since items are made to order, rings in particularly large or small sizes are not eligible for return.

Damages & Repairs

If you receive a damaged order, please contact sales@abelobjects.com within 48 hours with DAMAGED as the subject line. If your piece needs repair, please use the subject line REPAIR and include a detailed description of the issue. Repair fees and shipping are the responsibility of the customer; an estimate will be provided once the damage is assessed. Scratches and tarnishing are a natural and inevitable occurence in the span of your jewelry's lifetime, but can be kept at bay with special care. An easy way to remove silver tarnish is to place your pieces in hot water with some baking soda and aluminum foil. The tarnish will disappear quite quickly!